Shipping Policy
Thank you for shopping at Lili Journal! We want you to receive your stickers and stationery as quickly and affordably as possible. Please review our shipping policy below.
Processing Time
Orders are processed within 1-3 business days after payment confirmation. Orders placed on weekends or holidays will be processed the next business day.
Shipping Rates & Free Shipping
We offer FREE worldwide shipping on all orders over $30.00 USD. For orders under $30, a flat shipping rate applies at checkout.
Estimated Delivery Times
| Region | Estimated Time |
|---|---|
| United States | 7-15 business days |
| Canada, UK, Australia | 10-20 business days |
| Europe | 15-25 business days |
| Rest of World | 20-35 business days |
* Delivery times are estimates and not guaranteed. Customs processing may cause delays.
Order Tracking
Once your order ships, you’ll receive a tracking number via email. You can track your package through the carrier’s website. Please allow 2-3 days for tracking to update after shipment.
Customs & Import Duties
International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the responsibility of the buyer and are not included in our product prices or shipping costs.
Lost or Delayed Packages
If your package hasn’t arrived within the estimated timeframe, please contact us at 2152260335@qq.com with your order number. We’ll work with the carrier to locate your package and find a solution.
Wrong Address
Please double-check your shipping address at checkout. We are not responsible for packages delivered to an incorrect address provided by the customer. If you spot an error, contact us immediately before your order ships.
Last updated: August 2026